Halkali merkez neighborhood fatih st ozgur apt no 46 , Kucukcekmece , Istanbul , 34303 , TR
We handle web shells, malicious PHP/JS, SEO spam injection, unauthorized admins, checkout tampering and reinfection across WordPress, ecommerce and custom PHP sites.
We first review the issue and scope, explain the planned work clearly, and proceed after your approval. We then test the site together. For standard troubleshooting services, payment is collected after the fix is verified. Any paid license, theme, extension or third-party service cost is presented for approval before it is incurred.
From error messages and slow pages to update conflicts and security incidents, we first identify the root cause and then apply a durable, verifiable fix.
We trace referer/device-based PHP/JS redirects plus DNS/Cloudflare rules.
We detect file-manager shells, obfuscated eval/base64/gzinflate chains and upload backdoors.
We clean injected URLs, sitemap spam, cloaking and database spam content.
We inspect admin records, sessions/tokens and recent login evidence across CMS platforms.
We search cron, mu-plugins, server persistence, writable uploads, sibling sites and compromised FTP credentials.
We inspect suspicious JavaScript/skimmers and modified templates/controllers on payment pages.
We isolate suspicious processes, cron jobs, PHP workers and hidden mining/proxy scripts.
We trace PHP mailers, exploited forms, compromised SMTP accounts and mail queues.
After cleanup we verify malicious URL/file indicators and prepare the site for available review processes.
We compare against trusted core sources and replace only the files that must be restored.
We scan multiple backup dates for indicators and identify the safest recovery point.
We plan rotation for admin, FTP/SFTP, hosting, database and relevant API secrets.
Instead of random restarts or disabling extensions blindly, we correlate logs, version compatibility, database state, server resources and application flow.
We correlate first infection, first modified file, recent logins and scheduled tasks.
We inspect recent files, obfuscation patterns, executable uploads and suspicious include chains.
We check spam options/content, hidden admins, injected scripts and rogue scheduled records.
We review SSH/FTP logins, hosting panel, sibling sites and file ownership/permissions.
CMS core and relevant theme/plugin files are compared against trusted versions.
Updates, credential rotation, MFA, permissions, WAF and backup improvements can be applied.
Diagnosis is based on official platform documentation, application/server logs and the actual behavior of the current installation.
Share the error screen, URL and, if possible, the last change you made via WhatsApp or a support ticket.
We isolate whether the issue belongs to the application, database, theme/extension, server or security layer.
We explain the planned fix, risks and any necessary third-party cost before making the change.
We work with a backup/rollback plan and test critical pages and essential workflows after the fix.
For standard troubleshooting, payment is collected after we verify the resolution together.
Never post passwords in comments, forums or public channels. If access is required, create a temporary admin/FTP/SSH account or use the support ticket. Change temporary credentials after the work is completed.
Open a Support TicketUsually no. If a backdoor or compromised account remains, reinfection is likely. We must also find the entry point and persistence.
Yes. With hosting/FTP/SSH access we can investigate files, logs and the database even when the app is unavailable.
We can clean the malicious content and prepare the site for review. The final warning status is controlled by the relevant search/browser system, so no outcome is guaranteed.
We prefer to capture the current state or verify provider backups first. Damaged or exfiltrated data requires separate assessment.
For standard cleanup/repair, we proceed after scope approval and collect service payment after the site and fix are verified.
Never through public messages. Use temporary accounts or a support ticket and rotate credentials after the work.
Eka Sunucu provides independent technical support. We are not the official support team or an authorized representative of WordPress, WooCommerce, OpenCart, Laravel, PrestaShop or Joomla.
Send the error message or website address. We will identify the source, explain the fix and verify the result with you after intervention.
Turkey (Turkish)
Germany (German)
Worldwide (English)
