If you believe that commercially published content on Meta (Facebook and Instagram) platforms violates local laws or Meta's content policies, you can file an official complaint using this form.

This form is designed for official requests processed through the Meta Consumer Policies Channel and should only be used by approved institutions. In short, the purpose of the form is to report law or policy violations in commercial content. https://help.instagram.com/contact/196194468334425

✍️ Who Can Use the Form?

Official institutions with legal or corporate authority,
Those previously identified by Meta and who have a registered email address for complaint notifications,
Individuals or institutions with documented evidence that commercial content violates local laws.

In short, individual requests are not processed through this form.

How to Fill Out? (Step-by-Step Guide)

Select the Relevant Jurisdiction: Select the country where the complaint originated.
Institution Information:
- Your first name, last name,
- Name of the institution making the complaint,
- Corporate email address (must be previously defined by Meta).
Category Selection: The category to which the content belongs (Pharmaceuticals, Food, Fraud, etc.).
Specify Applicable Law / Meta Policy: Which law, regulation, or Meta rule is being violated?
Content URLs: Enter the links to the content being complained about (max. 30 URLs).
Evidence Documents:
- Court order,
- Legal correspondence,
- Other legal documents (attach PDF, jpg, png, etc. files).
Additional Statement: Write an explanation, law references, or other documents supporting the request.
Checkbox: Indicate that you accept the legal responsibilities required for the complaint.

For What Purposes Can It Be Used? (25 Examples)

Page selling fake drugs,
Fraudulent advertisements,
Illegal in vitro fertilization service advertisements,
Unauthorized doctor advertisements,
Promotion of prescription drugs,
Counterfeiting under the name of food supplements,
Crypto scams,
Betting / gambling sites,
Commercial spam campaigns,
Advertisements that create unfair competition,
Pages selling fake documents,
Unethical treatment promotions,
Violation of alcohol or tobacco ban,
Unauthorized financial advisors,
Commercial advertisements containing sexuality,
Pages that appear commercial and collect personal data,
Fake cultural/touristic service ads,
Patent/trademark infringements,
E-commerce activities that violate local law,
So-called campaign scams,
Use of unauthorized doctor's image,
Aesthetic services without clinical approval,
Content that violates the Ministry of Health,
Pages belonging to unlicensed sellers,
Commercial advertisements that manipulate the user.

Extra Recommendations

Your documents being official and legible speeds up the processing of your complaint.
You cannot submit the form unless you check the "Yes" box at the end.
It is recommended that you archive all your content.

Conclusion: This form should be used when commercial content violates laws or Meta policies. Incorrectly or incompletely filled forms may be rejected. Applying with accurate and clear information increases the chance of your complaint being evaluated.