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What is a SYSTEM SERVICE EXCEPTION Error? Causes and Step-by-Step Solution for the Windows Blue Screen (BSOD) Problem

One of the most annoying problems Windows users face is Blue Screen of Death (BSOD) errors, which usually occur due to problems with hardware drivers, system files, or third-party software. In this article, we focus specifically on the "SYSTEM SERVICE EXCEPTION" error code and explain how to resolve this issue step by step.


❗️ What is the SYSTEM SERVICE EXCEPTION Error?

This error usually occurs when one of Windows' kernel-level processes is not working properly. In particular, faulty drivers, corrupted system files, or incompatible software can cause this error.


Common Causes

  • Incorrect or corrupted drivers (especially graphics card, sound card)

  • Incompatibility after Windows updates

  • Antivirus programs (especially third-party)

  • RAM issues or hardware conflicts

  • Corrupted or missing system files


Step-by-Step Solution Guide

1. Start Your Computer in Safe Mode

In safe mode, the system only runs basic drivers.

  • Press F8 or Shift + F8 keys at Windows startup (may not work on UEFI systems)

  • Alternatively: With USB installation disk, "Repair Your Computer > Advanced Options > Startup Settings > Restart > Safe Mode"

2. Uninstall or Update Recently Installed Drivers

  • Enter Device Manager

  • Check especially graphics card, sound card, and network card drivers

  • "Right-click on the driver > Uninstall driver" or "Update driver"

3. Check for Windows Updates

  • Settings > Update & Security > Check for Updates

  • Especially .NET Framework, driver, and kernel updates are important

4. Repair System Files with SFC and DISM Commands

Open Command Prompt (CMD) as Administrator and enter the following commands in order:

sfc /scannow
dism /online /cleanup-image /restorehealth

5. Test RAM

  • Start "Windows Memory Diagnostic Tool" (type in Start)

  • Restarts the system and performs the RAM test

6. Uninstall Third-Party Antivirus Software (If Any)

  • Especially some software like Avast, AVG, McAfee can cause this error

  • Windows Defender is sufficient temporarily

7. Check Hardware Incompatibilities

  • If there is newly installed hardware (RAM, SSD, graphics card), test by removing it

  • BIOS update may be required (check from the motherboard manufacturer's website)


Advanced (Developer) Solutions

  • Analyze minidump files: .dmp files in C:\Windows\Minidump can be analyzed with the "WinDbg" tool

  • Using Verifier.exe: Use the verifier command to identify problematic drivers


If the Problem Still Persists?

  • Perform a system restore (Start > Create a Restore Point > System Restore)

  • Reset Windows: Settings > Update & Security > Recovery > Reset This PC

  • Get technical support as there may be a hardware failure


Conclusion

Although the "SYSTEM SERVICE EXCEPTION" error seems difficult to solve, it is usually software-related and can be resolved when you proceed systematically. Driver updates, system repairs, and hardware tests are very effective in resolving this type of blue screen errors. 

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