Why is UAT important for my business?

UAT is crucial because it validates that your software works as intended in the hands of real users. It helps identify issues that may have been missed during development, reduces the risk of product failure after launch, ensures user satisfaction, and ultimately saves time and money by catching problems before they reach your customers.

Professional User Acceptance Testing (UAT) Services | Eka Server - Eka Sunucu | Turkey's Leading Digital Services Automation Provider

Types of UAT Testing

We offer comprehensive UAT services tailored to your specific business needs

Mobile App Testing

Web Application Testing

E-commerce Testing

SaaS Platform Testing

Enterprise Software Testing

Game Testing

Accessibility Testing

Alpha Testing

Internal testing performed by a controlled group of testers in a lab environment to detect functional, usability, and performance issues before releasing to external users.

Beta Testing

Testing performed by real end-users in their actual environment to validate the product's functionality, usability, and value proposition before the official launch.

Functional UAT

Verifies that all features and functions of the software work as expected according to business requirements and use cases, focusing on complete end-to-end workflows.

Usability Testing

Evaluates how user-friendly your software is by assessing the interface design, navigation flow, and overall user experience with real users attempting to complete common tasks.

UAT Testing Packages

Choose the right UAT testing package for your business needs

Basic UAT Package

10.000₺/project

Ideal for small websites and applications

5 Test Users
10 Test Scenarios
Basic Functionality Testing
Test Results Report
5 Business Days Delivery
Usability Testing
Performance Testing

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POPULAR

Standard UAT Package

25.000₺/project

Perfect for mid-sized applications and e-commerce

15 Test Users
25 Test Scenarios
Full Functionality Testing
Usability Testing
Detailed Analysis Report
10 Business Days Delivery
1 Testing Iteration

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Enterprise UAT Package

50.000₺/project

For complex enterprise applications and systems

30+ Test Users
50+ Test Scenarios
Full Functionality Testing
Usability & UX Testing
Performance Testing
Comprehensive Report with Recommendations
15 Business Days Delivery
2 Testing Iterations
Post-Implementation Support

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Need a custom solution tailored to your specific requirements?

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Advantages of UAT Testing

Why User Acceptance Testing is essential for your business success

Bug Detection Before Launch

Identify and fix critical bugs and usability issues before your product reaches the market, saving time, money, and your reputation.

Enhanced User Satisfaction

Ensure your product meets real user expectations and requirements, leading to higher user satisfaction, adoption rates, and positive reviews.

Reduced Development Costs

Finding and fixing issues during UAT is 5-15 times cheaper than addressing them after release, significantly reducing your total cost of ownership.

Risk Mitigation

Minimize business and technical risks by validating your product meets all requirements and functions correctly under real-world conditions before full deployment.

Faster Time-to-Market

Streamline your development cycle with structured UAT, allowing for quicker iterations and ultimately a faster, more confident product launch.

Improved Product Quality

Deliver a higher quality product that's been thoroughly tested by the people who matter most - your actual users - resulting in better functionality and user experience.

Frequently Asked Questions About UAT

Get answers to common questions about User Acceptance Testing

What is User Acceptance Testing (UAT) and why is it important?

User Acceptance Testing (UAT) is the final phase of the software testing process where actual end users test the software to verify it can handle required tasks in real-world scenarios according to specifications. UAT is critical because it validates that your software works as intended for the people who will actually use it, helps identify issues from a user perspective, ensures business requirements are met, and reduces the risk of product failure after launch.

When should UAT be performed in the development lifecycle?

UAT should be performed after system, integration, and regression testing have been completed and all critical bugs have been fixed. It is typically conducted just before the final release of a product when the software is stable enough for end-user testing but early enough to allow time for addressing any issues discovered. For Agile projects, UAT is often performed at the end of each sprint or iteration to ensure continuous alignment with user expectations.

How long does a typical UAT process take?

The duration of a UAT process varies greatly depending on project size, complexity, and scope. For small projects, UAT might take as little as 1-2 weeks, while for large enterprise applications, it could take 4-8 weeks or more. Factors that affect UAT duration include the number of test cases, the availability of end users, the severity and number of defects found, and how quickly the development team can resolve issues. At Eka Server, we tailor our UAT timelines to your specific project needs while ensuring thorough testing.

Who should be involved in UAT testing?

The primary participants in UAT should be the actual end users of the software - those who will use the system in their day-to-day work. These could be employees, customers, or external stakeholders depending on the product. Business analysts, project managers, and subject matter experts may also participate to ensure business requirements are met. UAT should not be performed by the development team or QA testers, as they may not represent true end-user perspectives. At Eka Server, we help identify and engage the right mix of testers for your UAT process.

What are the key differences between UAT and other types of testing?

UAT differs from other testing types in several key ways: 1) It is performed by actual end users rather than developers or professional testers; 2) It focuses on validating business requirements and real-world usage rather than technical specifications; 3) It tests the complete end-to-end system from a user perspective; 4) It verifies the product is ready for market release rather than just functionally correct; and 5) It emphasizes usability and user experience in addition to functionality. While technical testing (unit, integration, system testing) ensures the software works correctly, UAT ensures it works correctly for the people who will actually use it.

What happens if issues are found during UAT?

When issues are identified during UAT, they are documented, prioritized, and reported to the development team. Critical issues that block business functionality are typically addressed immediately, while minor issues might be scheduled for future releases. The development team fixes the problems and returns the software for retesting. This cycle continues until the software meets the acceptance criteria or stakeholders decide the remaining issues are acceptable for release. At Eka Server, we provide comprehensive defect tracking and management throughout the UAT process.

UAT Testing Best Practices

Key Elements of Successful UAT

1. Thorough Planning

A successful UAT begins with comprehensive planning. Define clear objectives, acceptance criteria, testing scope, timelines, and resource requirements. Create a detailed UAT plan that outlines test scenarios covering all critical business processes and edge cases.

2. Select Representative Users

Choose testers who represent your actual end users. Include participants with varying levels of technical expertise and from different departments or customer segments. This diversity ensures your software is tested from multiple perspectives and works well for all intended users.

3. Create Realistic Test Scenarios

Develop test scenarios that mimic real-world usage patterns. Focus on business processes rather than technical features. Each test case should reflect how users will actually interact with the system in their daily work. Include both common workflows and edge cases.

4. Prepare Test Data and Environments

Ensure the test environment closely resembles the production environment. Prepare realistic test data that covers various scenarios. Provide testers with all necessary credentials, documentation, and support resources to conduct testing efficiently.

5. Implement Effective Defect Management

Establish a clear process for reporting, tracking, and resolving issues found during UAT. Use a dedicated defect tracking system that allows testers to report bugs with detailed information. Prioritize defects based on severity and impact on business functionality.

6. Document Everything

Maintain detailed documentation throughout the UAT process, including test plans, test cases, execution results, and identified issues. This documentation provides valuable reference material for current testing and future product enhancements.