- Highlights
- Live Chat System
- Instant Messaging: Real-time, lag-free communication
- Multi-Agent: Support for multiple agents at the same time
- Visitor Tracking: Analyze instant user movements
- Chat History: Keep a record of all conversations
- File Sharing:Send pictures, documents and other files quickly
- Emoji Support:Make conversations more welcoming and interactive
- Artificial Intelligence Integration
- ChatGPT and Google Gemini:Advanced automatic replies
- Customizable Prompts: Custom AI scenarios
- Trigger Words: Automatic response to keywords
- Smart Analysis: Identify customer needs with AI
- Widget Design and Customization
- Color, size and position are all in your hands
- 4 different positions & 3 different style options
- Welcome, offline and automatic message settings
- Mobile and desktop compatibility
- User and Operator Management
- Separate roles for admin, user and operator
- Operator panel and status management
- Quick reply templates and chat limit settings
- Reporting and Analytics
- Daily / Weekly / Monthly statistical reports
- IP, location and device based visitor analysis
- Response time and resolution rate measurements
- Income and payment reports
- Payment and Package Management
- Secure payment with PayTR (3D Secure supported)
- Automatic billing system
- Flexible package creation and payment tracking
- Multilingual Support
- Turkish, English, German language options
- Instant language switching and flag icons
- Customizable translations via language files
- Notification and Communication Options
- NetGSM SMS integration
- Automatic emails with SMTP
- In-widget audio alerts and offline messages
- ️ Security Infrastructure
- CSRF protection and encryption with Bcrypt
- IP logs and secure session management
- Detailed logging system
- Content and Site Management
- SEO compatible blog and page management
- Dynamic menu and category management
- Customizable site settings and color scheme
- ⚙️ Technical Specifications
- PHP 7.4+ & MySQL/MariaDB
- RESTful API structure
- Responsive & modern interface (TailwindCSS)
- UTF-8 character support and SSL compatibility
- Package Options
- Free Package
- 1 operator
- 100 chats / month
- 1,000 visitors
- Basic reporting
- Starter Package (99₺/month)
- 2 operators
- 500 chats / month
- 5,000 visitors
- AI support, custom widget and advanced reporting
- Professional Package (299₺/month)
- 5 operators
- 2,000 chats / month
- 20,000 visitors
- All AI features + SMS integration
- Corporate Package (599₺/month)
- 20 operators
- 10,000 chats / month
- 100,000 visitors
- All features + custom integrations and priority support
- This comprehensive Live Support System is designed to take your customer experience to the next level and accelerate your sales and support processes. All needs in one panel, one system!