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• Manage air conditioning installation, maintenance and gas filling requests in a single panel.
• Avoid technician, service vehicle and appointment conflicts.
• Follow spare parts stocks with R32 and R410A gases.
• Convert annual maintenance contracts into automatic service orders.
• Provide dedicated portal that provides customers with maintenance history and service status.

Eka Air Conditioning Service and Periodic Maintenance Management Script; It is prepared for businesses that provide air conditioning installation, breakdown service, gas filling, air conditioning cleaning and annual maintenance contract services.

Receiving customer requests, recording device information, preparing offers, assigning technicians, deducting used gas and parts from stock and collection processes are carried out on a single panel.

Highlights

1. Customer and device location management

Residential, workplace and corporate customers can be separated. More than one address and branch can be defined for each customer.

2. Device and service based offers

Detailed offers can be prepared with air conditioner model, installation, maintenance, gas filling, labor and spare parts.

3. Creating a service order

Approved quotes are converted into service orders. The technician, appointment date and operations to be performed are managed through the service order.

4. Installation and maintenance checklists

Checklists can be used for electrical connection, drainage check, gas pressure, filter cleaning and testing.

5. Service reports with photos

Before and after photos of the faulty device, the installation area and the completed process can be added to the service record.

6. Periodic maintenance contracts

Annual air conditioning maintenance is planned as automatically recurring service orders. Reminder can be sent to customers before the season starts.

7. Gas and spare parts stock

R32, R410A, filter, card, fan motor, compressor and other parts are tracked on a warehouse and supplier basis.

8. Technician skill map

Technicians' cooling, electricity, installation and gas usage competencies can be recorded. Jobs can be assigned to appropriate personnel.

9. Service fleet management

Maintenance, malfunction and expense records of service vehicles are monitored. Vehicle and technician matching can be done.

10. Customer portal

Customers can view their device's maintenance history, ongoing service record, quotes and warranty status.

11. Service-based profitability

Transaction-based profitability can be calculated by comparing labor, gas and parts costs with service revenue.

12. Air conditioning service SEO pages

A regional page can be prepared for each city or district. Searches such as “Ankara air conditioning service” and “Kadıköy air conditioning maintenance” can be targeted.

Where is this software useful for you?

• In air conditioning installation and maintenance companies
• In authorized service and dealer networks
• In air conditioning gas filling services
• In corporate maintenance contracts
• In businesses with multiple technicians and service vehicles
• Spare parts and gas stock management
• Seasonal maintenance reminders
• Regional air conditioning service in customer acquisition

Frequently Asked Questions

Can annual maintenance contracts be managed?

Yes. Annual maintenance can be created as a recurring service order and reminded before the season.

Can gas stocks be kept?

Yes. R32, R410A and other products can be tracked based on warehouse and supplier.

Can more than one air conditioner be defined for a customer?

Different addresses, branches and device records belonging to the customer can be managed separately.

Can technicians be assigned via the calendar?

Yes. Appointment and technician scheduling can be done via the calendar.

Can the customer see service history?

Yes. Past maintenance and service records can be viewed through the customer portal.