Arama Yap Mesaj Submit
Request a Callback
+90
X
X

Select Your Currency

Turkish Lira $ US Dollar Euro
X
X

Select Your Currency

Turkish Lira $ US Dollar Euro

Contact Us

Location Halkali merkez neighborhood fatih st ozgur apt no 46 , Kucukcekmece , Istanbul , 34303 , TR
Instagram · Account takeover

How to Recover a Hacked Instagram Account?

If user name, email, phone or password was changed by someone else, first secure the linked email account. Then use the official hacked center from the device you previously logged in to Instagram and check the link to revert the change in the old email.

01Separate event type
02Secure email and device
03Use the official way
04Reinstall security
01
Current official routes

Instagram recovery and appeal links

Platforms can move legacy static forms to the home screen or in-app flow. Only use official help areas.
02
step plan

Account recovery process

01

Secure your email account

Change your password, close unrecognized sessions, and enable 2FA.

02

Check old Instagram emails

Look for the option to undo email or password changes.

03

Open instagram.com/hacked stream

Please perform the operation from the old device and connection location.

04

Prepare old account information.

Save user name, email, phone and profile URL

05

Please complete the requested verification.

Send video selfie or verified Instagram account on official screen.

06

Re-access and refresh security

Reorder password, 2FA, sessions, and linked apps.

03
Live status dictionary

Find the message you see on the screen

01kritik

Email address changed

The recovery address may have been modified by the attacker.

02kritik

Phone number has been removed

SMS recovery path may have been lost.

03kritik

User name changed

Even if the profile URL looks different, the account may be the same.

04warning

No login connection available

Connected communication information may no longer belong to you.

05warning

Video selfie is required

Instagram checks ownership with face recognition.

06warning

The code is going to the old number.

The rescue phone is not up to date.

07warning

Account not found

User name may have been changed.

08bilgi

Application under review

Identity or video selfie verification is ongoing.

No matching records found.

04
Application preparation

Information to be collected for account ownership

01

User name and profile/channel URL

02

Previously linked email and phone

03

Your account creation date is approximately

04

Previously logged in device and city

05

Security or closure emails from the platform

06

Date and time screen shots

07

If available, payment, subscription, or ad invoices.

08

Previous reference number and support responses

05
Copiable text

Application and appeal template

FILL IN WITH YOUR OWN INFORMATIONDon't add a password or verification code
Merhaba Instagram Destek Ekibi,

@KULLANICI_ADI hesabının real sahibiyim. Hesabıma [TARİH] tarihinde yetkisiz erişim sağlandı ve e-posta/telefon/kullanıcı adı bilgilerim bilgim dışında değiştirildi.

Önceki e-posta: [ESKİ E-POSTA]
Önceki telefon: [SON DÖRT HANE]
Düzenli kullandığım cihaz: [CİHAZ]
Son normal giriş konumum: [ŞEHİR/ÜLKE]

Yetkisiz changesin incelenmesini ve hesap sahipliğini correctlayabileceğim secure kurtarma stepsnın sunulmasını rica ederim. Gerekli video selfie veya kimlik correctlamasını only resmî Instagram akışında tamamlamaya hazırım.

Teşekkür ederim.
06
Post access

Security checklist

Change the password of the connected email account and close unrecognized sessions.

Create a unique password and renew the same password for other accounts.

Enable two-factor authentication with the authentication application if possible.

Remove unknown devices, applications, administrators, and team members.

Store backup codes offline and in a location accessible only to the account owner.

Perform malware scans on phone and computer.

Scam alert

Absolutely don't

  • Do not provide any information to anyone asking for password, SMS code, 2FA code, or backup code.
  • Do not pay those who say “I know a platform employee” or “I will open it from the private panel”.
  • Do not log in to links sent by fake support profiles.
  • Upload your identity document only to the official application or help screen of the platform.
  • Block individuals asking for cryptocurrency, gift cards, or remote access software.
right approach

Verify the application

  • Keep information and dates consistent across all applications.
  • Only use the official platform screen.
  • Keep the case number and e-mails.
  • When access is restored, all security settings are renewed.
07
Internal SEO cluster

Related account recovery guides

08
primary sources

Official help documentation of the platform

09
frequently asked questions

Instagram Account Hacked about

Will the account be reopened for sure?

No. Official rescue and appeal process can be prepared correctly, but the final decision belongs to the platform.

Should I share my password with the support person?

No. The password, SMS code, 2FA code, and backup code must remain with the account owner only.

Is it beneficial to continuously send the same form?

Generally no. A single, consistent, and substantiated application is more reliable than multiple conflicting applications.

Why is the old device important?

Previously used device, browser, and connection location can provide security signals that support account ownership.

Is your identity or video selfie secure?

Only send if required on the official platform's app, login screen, or help area.

What to do if the account was closed after it was stolen?

Account takeover evidence must be prepared; recovery and policy appeal must be executed as two separate processes.

What can professional support do?

You can determine the official path, arrange the evidence, and prepare the application text; however, you cannot guarantee the platform decision.

EKA SOFTWARE AND INFORMATION SYSTEMS

Let's prepare the account recovery application in a safe and evidence-based manner.

We determine the correct official route, organize the evidence and prepare the application text. We do not require a password or verification code, and we do not guarantee opening an account.

Get Application SupportContact
Top