Knowledge Base

Tawk.to is one of the most popular and completely free live chat tools for websites. If you're running a WordPress site and want to communicate with your visitors in real time, Tawk.to is a great solution.

In this guide, you'll learn how to easily integrate Tawk.to into your WordPress site in just a few minutes.

✅ Step 1: Create a Free Tawk.to Account

1. Go to https://www.tawk.to.

2. Sign up for a free account.

3. Add your website as a new "property."

4. Copy your Widget Code from the dashboard.

⚙️ Step 2: Add Tawk.to to WordPress

There are two simple ways to integrate Tawk.to into your WordPress site:

Method 1: Use the Official Plugin (Beginner Friendly)

1. Go to your WordPress dashboard.

2. Navigate to Plugins > Add New.

3. Search for Tawk.to Live Chat.

4. Install and activate the plugin.

5. Go to Settings > Tawk.to.

6. Log in to your Tawk.to account.

7. Select your property and save.

Your live chat widget is now active on your website!

Method 2: Add the Code Manually (Lightweight Method)

1. Copy the widget script from your Tawk.to dashboard.

2. In WordPress, go to Appearance > Theme File Editor.

3. Open the footer.php file.

4. Paste the code right before the tag:

Make sure to replace YOUR_WIDGET_ID with your actual widget code.

Final Check

• Visit your website and refresh the page.

• The Tawk.to live chat widget should appear at the bottom-right corner.

• You can now manage chats, monitor visitors, and receive offline messages directly from the Tawk.to dashboard.

Bonus Tips

• Customize chat colors, language, and availability from the Tawk.to panel.

• You can add team members to manage chats.

• Integrate with mobile apps to chat with users on the go.

Tawk.to is a powerful, free alternative to paid solutions like Intercom or LiveChat, and it's perfect for small businesses, e-commerce sites, and service providers using WordPress.