Can I pay from my own account?
Yes. After payment is made, you must create a payment notification from your customer panel and enter the sender information correctly.
Why is the sender name or company title important?
The information of the person or company sending the payment is used to match the information in the customer account. If a different person paid, indicate this in the payment notification.
What should I write in the description section?
It is recommended that you write your order number, invoice number or the domain name from which you receive service in the transfer or EFT description.
How to make a payment notification?
You can create a notification by sending bank, payment amount, transaction date and receipt information from the payment notification area in your customer panel.
When are EFT and money transfer transactions processed?
QNB Finansbank money transfers can be sent to 7/24 . EFT transactions are processed depending on bank working hours and FAST limits.
When is the post-payment service activated?
Once the payment is matched and your notification is confirmed, your order will be activated as soon as possible. Crowding and bank processing times may affect checkout time.
What happens if I make an underpayment?
If payment is less than the order total, the service may not be activated. You must create a new payment notification by completing the missing amount.
What should I do if I have a problem during payment?
You can create a support request with your receipt or contact our support team at
[email protected].